VerySmartPhones Shipping and Returns Policy must be read in conjunction with our Terms and Conditions. We reserve the right to change this Shipping Policy at any time. It is important that you read and understand this policy before making a purchase.

At VerySmartPhones, we offer free shipping and returns.

As stated in our announcements, your order needs 24 working hours to be shipped, and 4 to 6 working days to be delivered (this excludes weekends and public holidays). The delivery time frame is provided by our operational partners for information only and can unfortunately not be guaranteed.

When guaranteed delivery is available on an order, it will be clearly marked on the checkout page with an associated delivery date and fee (if applicable). If we provide a guaranteed delivery date and a delivery attempt is not made by this date, we will provide a refund of any shipping fees associated with that order. To inquire about a refund, please contact us.

You can always track your parcel through the following link. Shipping and tracking data are updated every step of the way.

Your account will be charged as soon as you place your order. To cancel your order, please contact us no later than 12 hours after placing the order. If, however, your order has been shipped, we sincerely apologize for not being able to stop the shipment on time. You can still retract once your order is received by obtaining your pre-paid return label. For more information, please check our Returns Policy section.